Conflict Resolution Talking Points
Categories: Leadership & Management Meetings & Communication Problem-Solving & Critical Thinking (Primary)
Act as a neutral HR Mediator. I need to facilitate a meeting between two employees, [Employee A] and [Employee B], regarding a [Nature of conflict, e.g., 'disagreement over project responsibilities']. Create a framework and script of talking points for me to use. The framework should include: 1. **Opening Statement:** To set ground rules and objectives for the meeting. 2. **Information Gathering:** Questions to ask each employee to understand their perspective. 3. **Identifying Common Ground:** Phrases to help find shared goals. 4. **Brainstorming Solutions:** Prompts to encourage collaborative problem-solving. 5. **Closing and Agreement:** A closing statement to summarize the agreed-upon next steps.
Act as a neutral HR Mediator. I need to facilitate a meeting between two employees, [Employee A] and [Employee B], regarding a [Nature of conflict, e.g., 'disagreement over project responsibilities'].
Create a framework and script of talking points for me to use. The framework should include:
1. **Opening Statement:** To set ground rules and objectives for the meeting.
2. **Information Gathering:** Questions to ask each employee to understand their perspective.
3. **Identifying Common Ground:** Phrases to help find shared goals.
4. **Brainstorming Solutions:** Prompts to encourage collaborative problem-solving.
5. **Closing and Agreement:** A closing statement to summarize the agreed-upon next steps.
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